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IDI Laser Services Pte Ltd |
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- Lacked visibility of overall business operations
- Manual-based processes caused inefficiencies and
data inaccuracies
- Inability to track customer and servicing records
accurately
- Unable to perform sales and financial analysis
- Automate and integrate business processes
- Keep track of customers and servicing records
- Generate detailed sales and finance reports to enhance
decision making
SAP® Business One (Finance, Services, Distribution
and Manufacturing modules)
- Increased business visibility and enhanced decision
making
- Improve productivity by enabling staff to retrieve
and update data in real-time
- Ability to generate detailed reports efficiently
- Reduce time and resources needed to produce build-to-order
laser systems
"The Hitachi Asia team was very professional and
responsive to our requests. Their project planning skills
were excellent and they worked well with us. The user
training they conducted was also very clear and concise,
and synchronised well with our needs. Even after the project
was completed, their team will respond immediately when
we have any doubt. This shows how effective their after-sales
support is."
Mr.Chris Chan
Director, IDI Laser Services Pte Ltd
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Case Study [120KB] |
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