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Hitachi Business Solution Integration Division

Hitachi

Customer Support: Support Helpdesk

This section is for our customers only.

We are a customer-oriented company and want to do everything possible to ensure your success in using our system. To this end, we have developed this area to:

  • Track each reported technical question, request and error via an Incident Tracking System that will assign a unique tracking number for future reference by customers and internal staff to ensure successful resolution.
  • Act as an interface between the customers and support consultants to ensure that the appropriate documentation has been provided to co-ordinate a timely response and resolution.
  • Provide useful information and tips.

Please click here to access the helpdesk

If you are a current customer and do not have an online support account,
please contact us.